Account Terms
The account terms describe what you agree to when you register; this page describes what we hold afterwards, and the two are written to be read side by side.
LEGAL REFERENCE
How dream casino Handles Your Account Data
We run dream casino for Pakistan, and this page sets out what we record when you open an account, why those records exist, and how you reach us...
Account data set outWallet trails explainedCookie choicesRequest routes
The Data Rules We Hold Ourselves To
When you open an account we hold your name, contact number, date of birth and the transaction references your wallet or bank returns to us. Those references matter because JazzCash, Easypaisa, SadaPay, NayaPay and Raast each report funding activity in their own format, and each entry is matched to your account. Account and device records stay for as long as your account
is open, plus a retention window that depends on where you live, so the period differs between supported regions. Where local law permits, you can ask what we hold, ask us to correct a record, or ask us to narrow how we use it. We do not sell your details and share them only with partners that clear funds, verify identity or
host the platform.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
REACH THE DESK
Ways To Contact Us About Records
To see, correct or question anything we hold, start with the privacy desk rather than the general lobby queue, because data requests follow their own workflow. Email suits formal requests, since we confirm identity first. Live chat handles quick questions about what a field means, and the form inside your account keeps each request tied to your registered number.
Team online
Privacy Desk Email
Send the request from the email tied to your account and tell us which record you mean; we answer that same address once we have confirmed who is writing in.
Live Chat Window
Our chat line is the quickest route for a short question about a field label, a consent toggle or a request you have already lodged with the desk team.
In-Account Form
Open your account settings and use the data form when you want the request logged against your registered number, which keeps the thread visible to you and to our team.
WHO MAINTAINS IT
The Team Behind These Data Practices
This page is written and kept current by the same team that runs account operations, payment reconciliation and customer support, so when a wallet partner changes how it...
Records Custodian
One named custodian signs off each amendment to this page, which means a single person answers for the wording you...
Reconciliation Desk
The team that matches JazzCash, Easypaisa, SadaPay and Raast entries against account activity also owns the data wording, so what...
Verification Officers
Identity checks run through trained officers working from a written script, and any request you raise about your own records...
Support Records
Every chat and email thread about your account is held on the same schedule as the data it concerns, so...
Cookie Register
We keep an internal register of the cookies this site sets, grouped by what each one does, and it changes...
Amendment Log
Changes to this page carry a date and a short line saying what moved, so you can tell at a...
ACROSS OUR PAGES
Keeping This Page In Step With Others
The wording you read here sits alongside the other policy pages on this site, covering account terms, funding, withdrawals and the personal details you give us. We use the same definitions throughout...
Funding Routes
Funding pages list the wallet and bank routes open to Pakistan residents; here we explain the reference data those routes return and how long it stays with us.
Withdrawal Timing
Withdrawal wording covers timing and thresholds, while this page covers the identity checks and records behind those steps, so neither reads as if it stands alone.
Cookie Notice
The cookie notice names each tool this site sets and what it does; the data wording you are reading covers the wider picture and the choices left to you.
Support Charter
Our support charter sets reply expectations for chat and email; the wording here tells you which channel to use when a request concerns your own records.
Language Versions
We publish this text in English for Pakistan, and where a translated version is offered the English wording governs if the two ever disagree.
Amendment Dates
Each policy page carries its own amendment date rather than a single site-wide stamp, so you can see when a particular set of clauses last moved.
LAYOUT ELEMENTS
What We Show Alongside This Wording
Clause-heavy pages are hard to read on a phone, so we break ours into blocks you can scan. Short summary rows open each group, a dated strip shows...
Summary Rows
Each group here opens with two or three plain lines...
Dated Strip
A date sits under the headline and changes whenever we...
Jump Links
A short menu links to retention, cookies, processors and your...
Consent Toggles
Where a clause depends on your agreement, a toggle appears...
Saved Copy
You can download the wording from your account settings, which...
Language Switch
The page is served in English for Pakistan, and a...
Common Questions About Your Records
Your name, contact number, date of birth and the transaction references your bank or wallet returns, plus device and login data that helps us spot access from an unrecognised handset.
JazzCash, Easypaisa, SadaPay and Raast each return their own reference, and matching that reference to your account is how we confirm funds cleared before a withdrawal settles.
Yes. Send the request from the email or number registered on your account, and where local law permits we will tell you what we hold and where it came from.
Account and device records stay while your account is open, then for a retention window that depends on where you live, as statutory periods differ between supported regions.
Only to partners that clear funds, verify identity or host the platform, and each one works under a written agreement; we do not sell your details to outside parties.
The cookie notice names every tool this site sets and how to switch it off in your browser; turning one off may change how parts of the lobby behave for you.